Prestivium is a premium luggage brand specializing in high-quality aluminum suitcases designed for maximum durability, style, and protection of your luggage.

Prestivium is based in the Netherlands. All products are shipped from our Dutch warehouse.

You can reach us at info@prestivium.com. We usually respond within 24 hours on business days.

No, Prestivium currently sells exclusively online.

Prestivium is designed for travelers who consciously choose quality, durability, and peace of mind when traveling. For travelers who invest in a suitcase for the long term.

Yes. The Small suitcases are designed in accordance with current international carry-on baggage guidelines and are accepted by most airlines. Please note that rules may vary depending on the airline.

The Small is ideal as carry-on luggage or for short trips. The Large offers extra space for longer journeys. The Duo Set combines both sizes and offers maximum flexibility with a discount when purchased as a set.

The suitcases are equipped with ultra-smooth 360° spinner wheels that roll quietly and ensure effortless maneuverability on various surfaces.

Yes. Thanks to its balanced construction and sturdy wheels, the suitcase remains stable even when fully loaded.

Absolutely. The suitcases are designed for intensive use and can withstand the strain of frequent travel.

Yes, all aluminum models are equipped with integrated TSA combination locks, ideal for international travel.

Upon delivery, the lock is set to the default code. The manual provides step-by-step instructions on how to set a personal code.

The suitcases are made from high-quality materials such as polycarbonate and aluminum, making them both stylish and durable. Aluminum is strong, dimensionally stable, and durable. It protects your luggage better than many alternative materials and is designed to last for years.

Aluminum suitcases are very sturdy, but light scratches and small dents are normal for aluminum suitcases. This is seen as part of their character and patina.

The cases are water-resistant. The aluminum shell is resistant to rain, but the seams and zipperless closures are not completely waterproof under severe conditions.

Aluminum cases are generally slightly heavier than polycarbonate cases, but offer superior protection and sturdiness.

Select the desired product, add it to your shopping cart, and follow the steps in the checkout process.

As long as your order has not yet been shipped, we can modify it. Please contact us as soon as possible at info@prestivium.com.

• iDEAL
• Bancontact
• Creditcard (Visa, Mastercard, Maestro, AMEX)
• PayPal
• Apple Pay
• Google Pay
• PayPal
• Klarna

Yes. Our entire payment environment is protected with SSL encryption and reliable payment providers.

Shipping worldwide is free of charge.

• Netherlands: ordered today = delivered tomorrow
• Belgium: 1–3 business days on average
• Rest of Europe: 4-5 business days on average
• United States: 4-5 business days on average

We work together with:

• PostNL
  
• DHL
  
• DPD
  
• UPS (USPS)
  
• (BE) Bpost & ColisPrivé

Yes, as soon as your order has been shipped, you will automatically receive an email notification.

Yes. For ($)€9.95, you can insure your shipment for up to ($)€2,000 in case of loss, theft, or damage during transport.

Check Track & Trace. If your order has not been delivered after 3 working days (NL) or 5 working days (BE),

please contact us at info@prestivium.com.

Report transport damage within 48 hours with clear photos of:

the box, the packaging, and the damage to the suitcase.

We will assist you immediately and look for a suitable solution.

Yes, you have 14 days to change your mind after receiving the item.

Send an email to info@prestivium.com with:

your name, order number, and the item(s) you wish to return.

We will send you the return form and address.

The suitcase must be:

unused, undamaged, complete, and preferably in its original packaging.

Yes, unless the product is defective or incorrectly delivered.

Yes, exchanges for a different color or size are possible within the return period.

Prestivium offers a lifetime warranty on all its aluminum cases against material and manufacturing defects.

• broken or loose wheels
• defective telescopic handle
• breakage in closure, hinges, or zipper mechanism
• tears or structural damage due to manufacturing defects

• normal wear and tear (scratches, dents — inherent to aluminum)
• damage caused by airlines
• misuse, impact damage, or overloading
• water damage
• theft or loss

Email info@prestivium.com with:

your name + order number, description of the problem, clear photos.

We will respond within 5 working days.

Yes. For damage not covered by the warranty, we can offer a paid repair service.

• Clean with a damp cloth and mild soap.
• Do not use abrasive cleaners.
• Always dry your suitcase thoroughly after rain or moisture.
• Store in a dry place away from direct sunlight.
• Check hinges and fasteners regularly.

Yes. Aluminum is extremely durable, recyclable, and lasts for years longer than many plastic alternatives. Our cases are designed for long-term use, reducing the need for replacement and minimizing waste.

For us, sustainability is about longevity and quality, not trends. A suitcase that lasts a long time is more sustainable than several suitcases that need to be replaced quickly.

All our cases are packed extra securely with shock-absorbing materials to prevent damage during transport.

Yes. The cardboard packaging and most protective materials are recyclable.